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Privacy Policy

PRIVACY RULES OF UAB VILMANDA

PREAMBLE

1. UAB Vilmanda, legal entity code 135822490, registered office V.Krėvės pr 104J, LT50381, Kaunas, Lithuania (hereinafter - the Company) is the manager of the online shop www.zuklys.lt.

2. The Company's trust in the Company in each Online Shop User is important to the Company, managed by the Company in the Online Shop and the goods and / or services provided therein. This trust is, among other things, inseparable from the proper handling and protection of the Personal Data of the User. Therefore, in this section of the Online Shop, you will find the provisions of the Company's Privacy Policy (hereinafter referred to as the Privacy Policy) governing the receipt, use, processing, processing and other Personal Data Processing Activities of the User in the Company's activities, as well as the related User Rights and the Company's obligations.

3. Please note that by using the Website of the Online Shop and the services provided therein, the User agrees with the provisions of the Privacy Policy. If the User does not agree to comply with the provisions of the Online Store Privacy Policy, the User may not continue to use the Company's Web Store website.

4. We note that the Company has the right to unilaterally change the provisions of the Privacy Rules at any time and at any time by giving notice to the Users of the Online Shop site. Any change to the Privacy Policy shall come into effect from the date of its publication on the Online Shop site, so we kindly ask you to read these Terms of Privacy every time you use the Online Shop. If, after reading these Terms of Privacy Policy, you decide to continue using the Online Shop, you acknowledge that you accept and accept them.

5. The User, having any questions related to User's Personal Data, may apply directly to the Company's Data Protection Officer. Email by email: info@zuklys.lt

6. More detailed information about the Company and the Company's contact details can be found in the section "CONTACTS" of the website of the Online Shop, as well as below.

7. We note that all actions performed with the Personal Data of the User are carried out in accordance with the provisions of the European Union and the Republic of Lithuania legal acts, in particular the General Data Protection Regulation and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

KEY DEFINITIONS

1. Manager - Company, incl. y. UAB Vilmanda, legal entity code 135822490, registered office address V.Krėvė pr 104J, LT50381, Kaunas, Lithuania, defining the purposes and means of data processing.

2. Online Store - Online Store Available at www.zuklys.lt

3. "User" means a natural person who visits a website of an online store and / or a natural person seeking to purchase the goods sold by the Company and / or obtains the services provided by the Company and / or acquires them.

4."Personal data" shall mean any information relating to a natural person, a data subject whose identity is known or may be directly or indirectly identified.

5. "Recipient" means the legal or natural person to whom the Data Controller provides personal data.

6. Online Store Account is an account of the Login to the Online Store site created by active User actions in accordance with the sequence of actions specified on the Website of the Online Store and containing the User's Personal Data and Order History.

7. A cookie is a small text file that is sent to each User's device that is connected to the Online Store site and is temporarily stored on that device.

8. 'Direct marketing' means the activity of offering goods or services to persons by post, telephone or other means of direct communication and / or seeking their opinion on the goods or services offered.

9. Partner of the Company - a person who provides goods or services to the Company with which joint actions or projects may be carried out.

METHODS FOR RECEIVING PERSONAL DATA

1. The Company receives User Data in three ways:

- The user provides himself / herself information;

- Data related to the User is generated automatically by the User using the Website of the Online Shop;

- Data about the User is obtained from third parties.

 2. Website of the Company's Online Store User shall independently submit information to the Company in the following cases:

- When the User creates an Online Shop account and places an order in the Online Shop;

- User communication in any form with the Company.

 3. The second way of obtaining Personal Data includes a situation where information is provided by the Company with the help of Cookie, the User's consent to handling it.

will collect the data on a legal basis, collect automatically by using the Website of the Company and the possibilities provided by the User.

 4. The third way of obtaining Personal Data includes a situation where the Company receives from the third party, such as Facebook, Inc., Google, Inc., information about the User based on the User's consent. Company from Facebook, Inc. receives User Data such as User Image and www.facebook.com social network account (profile) name, while Google, Inc. The Company receives only the User Image data.


USER PERSONAL DATA PROCESSING OBJECTIVES

1. The Company shall process User Data for the following purposes:

- e-commerce for the purpose of execution of the Company's Online Store website;

- for the purpose of organizing and conducting competitions, shares, games;

- For the purpose of providing services;

- Direct marketing execution;

- For the purpose of evaluating, improving and ensuring the quality of professional service, and for the purpose of the resolution of potential or emerging disputes with Users (audio recording).

2. The Company shall not process the User's Personal Data for any other purpose incompatible with the foregoing purposes.


PERSONAL DATA AND LEGAL BASIS FOR HANDLING

1. The Company maintains the following User Personal Data in its activities:

- Legal basis for conclusion and performance of the contract: User's Personal data such as name, personal code, surname, e-mail address, telephone number, shipping address, internet protocol (IP) address, bank account number, method of payment for the purchased item order history, address of residence, text file "cookies", size of personal income, personal passport number, personal status of the person. These Personal Data are processed for the purpose of executing e-commerce on the Company's Online Shop website;

- User consent: User Personal data such as name, surname, telephone number, email address, Internet Protocol (IP) address, video, image, text file "cookies". These Personal Data are processed for the purpose of organizing and conducting competitions, shares, games;

- Legal basis for the conclusion and performance of the Contract: Data of the User, such as name, surname, personal code, telephone number, e-mail address, address of the workplace, complaints of the person. These Personal Data are processed for the purpose of providing services published on the Company's Online Shop website;

- User consent: User Personal data such as name, surname, email address, gender, city, shopping category, purchase amount details, text files "cookies", image data, social network name www.facebook.com, residential location address. These Personal Data are processed for the purpose of Direct Marketing;

- The legal basis of the Company's legitimate interest: Personal Data of the User, such as data of the audio recording (conversation record). These Personal Data are processed for the purpose of evaluation, improvement and assurance of the quality of professional service and for the purpose of the resolution of potential or emerging disputes with the Users.

2. The Company notes that it does not collect, process or perform any other processing operations related to User sensitive (special) personal information such as religious or political views, health, etc.


USER RIGHTS AND PROCEDURES FOR THEIR IMPLEMENTATION

1. The Company ensures, respects and respects the rights of the Users of the Company's Online Shop:

- the right to information; y. the right to be informed about the Company's personal data processing;

- the right to receive information related to the User Data processed by the Company;

- the right to rectify the Personal Data of the User if they are inaccurate or incomplete;

- the right to be forgotten when Personal Data is no longer needed to achieve the purposes for which they were collected or otherwise processed, and / or the User revokes the consent on which the Processing of Personal Data was based and there is no other legal basis for processing the Personal Data, or / and the User disagrees with the processing of Personal Data and there are no overriding legitimate grounds for processing Personal Data, and / or when the Personal Data has been processed illegally, or / and Personal Data must be erased in accordance with a legal obligation of the European Union or the Member State of the Company or were gathered in the context of offering information society services;

- the right to restrict the processing of the Personal Data of the User when the User disputes the accuracy of the Personal Data for the period during which the Company may verify the accuracy of Personal Data or / and the processing of Personal Data is unlawful and the User disagrees that the Personal Data is delete, and instead request to restrict their use, or / and the Company no longer needs the User's Personal Data for data processing purposes, but they are required by the User for the purpose of claiming, executing or defending legal claims, or / and the User has objected to the processing of the Personal Data pending verification of the Company legitimate reasons override the cause of the User;

- the right to object to the processing of User Data, i. The User shall have the right, at any time, to refuse to process the Personal Data relating to the User on a case-by-case basis when such processing is carried out in order to perform a task carried out in the public interest or in the exercise of public authority assigned to the Company, including profiling , or / and processed Personal data are necessary for the legitimate interest of the Company or a third party, except when such User interests or fundamental rights and freedoms which require the protection of personal data are overridden by them, especially when the User is a child, including profiling , or / and when Personal Data is processed for Direct Marketing, including profiling related to Direct Marketing. The Company hereby states that, taking into account the implementation of the User's right to object to the processing of Personal Data, it shall no longer manage the Personal Data, unless the Company proves that the Personal Data is processed for compelling legitimate reasons that override the interests, rights and freedoms of the Company, or to express , fulfill or defend legal requirements.

- the right to the portability of Personal Data, i.e. The User shall have the right to receive the Personal Data related to it, which he has provided to the Company when the processing of the Personal Data of the User is based on consent or agreement and / or such Personal Data of the User is processed by automated means of processing of Personal Data. The Company hereby states that, by exercising its right to data portability, the User shall have the right to transfer the Personal Data directly to another Data Controller, i.e., when technically possible, i. a natural or legal person setting out the purposes and means of the processing.

- the right to revoke consent to the processing of Personal Data when processing is based on the User's consent.

2. The Company informs that the respective actions, which implement the above mentioned User Rights, will be carried out as soon as possible, but not later than within 1 (one) month from the date of your application. Please note that, if necessary, one (one) month term may be extended for another two months, depending on the complexity and number of the request. In such a case, the Company shall inform the User of such extension within one (1) month from the receipt of the request, together with the reasons for the delay.

3. The Company notes that, without prejudice to the possibility of other administrative or judicial remedies, each User shall have the right to lodge a complaint with the Supervisory Authority, in particular in the EU Member State of his domicile, or the place where the alleged infringement was committed. if a person considers that the processing of Personal Data related to him is in violation of applicable data protection legislation. In the Republic of Lithuania such a supervisory authority is the State Data Protection Inspectorate, legal entity code 188607912, address A. Juozapavičiaus g.6, LT-09310 Vilnius, Lithuania.

4. If the User wishes the Company to exercise the above rights or if the User has any questions regarding the exercise of his / her rights, please contact the Company.


TERMS OF STORING PERSONAL DATA

1. The terms of retention of Personal Data processed by the Company, taking into account the purposes of the processing of Personal Data, are as follows:

- The Personal Data of the User, processed for the purpose of executing the e-commerce on the Company's Online Shop website, is stored for 5 (five) years from the last use of the User in the Company's Internet store;

- User Personal Data processed for the purpose of competitions, shares, games, and games is stored for 5 (five) years from the last User's participation in the Company's organized competition, action or game;

- The Personal Data of the User processed for the purpose of providing the Services are stored for 5 (five) years from the last use of the Services by the Company;

- User Personal Data processed for Direct Marketing Execution shall be stored for 5 (five) years from the date of the User's consent to the processing of its Personal Data for the purpose of direct marketing, - User Personal Data processed for the purpose of evaluating, improving and securing professional service quality and potential for the purpose of customer dispute resolution, are retained for 3 (three) years from the date of receipt of the relevant Personal Data.

2. The Company makes all reasonable and reasonable efforts, including:

ad User Data for the above periods would be protected. Upon expiration of the Personal Data Retention Period, the Company shall destroy the User's personal information.

TRANSMISSION OF PERSONAL DATA TO THIRD PARTIES AND DISCLOSURE OF PERSONAL DATA

1. The Company uses the services of trusted third parties established in Lithuania and other European Union countries, such as courier services, leasing companies, direct marketing and companies providing server (server) rental services.

2. The Company informs the User that in order to achieve the Personal Data Processing objectives identified in these Privacy Rules, the Company shall transfer the Personal Data of the User to the aforementioned third parties, taking into account the specific purpose of processing the Personal Data.

3. The Personal Data of the User shall be transferred to third parties only to the extent and to the extent necessary for the direct fulfillment of their duties and the legitimate interests of the User.

4. The Company and the third party to whom the Company has transferred User Data shall operate under a separate agreement (s) regulating the processing of Personal Data transferred to a third party and required to implement technical and organizational security measures and other The necessary legal provisions governing the processing of personal data.

5. The Company shall transfer User Data for the purpose of organizing and executing competitions, shares and games for the purposes of the User's Personal Data, such as the User's name, surname, e-mail address to the third country - Ukraine.

6. The Company, when processing User's Personal Data for the purpose of Direct Marketing, shall transmit the User's Personal Data, such as the User's name, e-mail address, User City Name, gender data, amount of purchase amount, purchase category data to the Third State - Ukraine.

7. The Company notes that it has established appropriate safeguards for the transfer of Personal Data to Ukraine, and that the User is provided with access to all enforceable rights and remedies of the User as a data subject in the case of the User's need and reasonable interest.

8. The User undertakes and must keep his / her login password and login name and other Personal Data of his / her connection to the Company's Online Shop. The User undertakes and must not disclose Personal Data to any other third parties, either about themselves or about third parties, if such Personal Data of the Third Party has become available to him, and immediately inform the Company about the identified violations.

9. The Company shall seek to ensure the confidentiality of the User's personal information and in the normal circumstances of use of the Website of the Company's Internet Shop, the Company shall not have the right to disclose the User's Personal Data to any other Data Recipients, unless the process of implementation of the services provided by the Company so requires.

10. In the event that the Company is obliged by law or other legal acts, the Company shall disclose information about the User to the competent authorities.


SECURITY OF PERSONAL DATA

1. The Company shall ensure the security and confidentiality of the User's Personal Data. In order to prevent unauthorized access to Personal Data or unauthorized disclosure of Personal Data and to protect the information available, the Company has implemented appropriate technical and organizational security measures.

 2. The Company notes that while the Company is trying to implement appropriate technical and organizational security measures, these or any other means cannot guarantee full security and at any time may not protect against all possible security breaches.


CHILDREN'S PERSONAL DATA AND PRIVACY

1. The Company's Online Shop and the services provided therein are intended for persons from the age of 16, therefore the Company deliberately does not collect and manage Personal Data of children under 16 years of age.

2. However, the Company notes that parents have the right to give their consent to the Company if their minor child under the age of 16 would like to use the Company's Internet shop and its facilities, for example, to purchase a good or service.

 3. When you find out that your child has provided the Company with personal information without your consent, please contact the Company at


DIRECT MARKETING

1. The Company, with the explicit consent of the User, has the right to send the User direct marketing messages by e-mail and / or short SMS message.

 2. The User shall have the right at any time to revoke the Company's consent (s) to process his Personal Data for Direct Marketing purposes.

 If the User no longer wishes his / her Personal Data to be used for direct marketing purposes, the User may:

- write an email to info@zuklys.lt or call +370 671 87081 and tell us not to wants to receive email and / or SMS messages;

- opt out of the newsletter by clicking on the "opt out" or "unsubscribe" link at the bottom of the newsletter.

 4. Sending of e-mails and / or SMS messages shall be terminated only by e-mail expressly provided by the User. email addresses and / or phone numbers.

COOKIES

Consent to the use of cookies.

For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data processing agreement

We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server log files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

  • Your consent status or the withdrawal of consent
  • Your anonymised IP address
  • Information about your Browser
  • Information about your Device
  • The date and time you have visited our website
  • The webpage url where you saved or updated your consent preferences
  • The approximate location of the user that saved their consent preference
  • A universally unique identifier (UUID) of the website visitor that clicked the cookie banner

ENTRY INTO FORCE OF THE PRIVACY RULES

1. This Privacy Policy shall take effect from 2018. June 28 Any changes to the Privacy Policy will be posted and publicly displayed on the Company's Web Store website.

CONTACT DETAILS

UAB Vilmanda

Code 135822490

V.Krėvė pr 104J, Kaunas, LT50381, Lithuania

Phone +370 601 50655; +370 671 87081

Email Mail info@zuklys.lt; zuklys@zuklys.lt

Date of Publication of Privacy Policy 2024 June 28